I love this cartoon by Gary Larson (Far Side).

Sometimes our new clients get all jazzed about having a calculator on their planned giving website. I guess they feel it's important to provide a calculator so their donors can calculate their charitable gift annuities or their retained life estates.

Alaska’s residents are allowed to share in the revenue the state enjoys from investments in mineral royalties. In order to get their dividend they have to apply for Permanent Fund Dividends.

I know, I know… Dan Pallota thinks charities need a defense council to inform the public that administrative costs are a necessary part of a nonprofit structure. He wants supporters to accept that fact and understand that they must pay for their favorite charity's administrative costs.

In Abila's new donor engagement report, the first question they asked donors was, "What matters most to you?"

One thing (among so many others) that I never understood about nonprofits is why they sell or swap lists with other nonprofits. It's usually done with low-level donors because nonprofits figure they can afford to lose them.

In the for profit world they call it customer service.

"Make the font smaller!" That's what the brand police told me to do.

I just saw a video for a nonprofit's planned giving department that made me sick. Truly nauseated.

Softening statements help you "get your toe in the water" with difficult conversations.