---
title: "What's Wrong with \"Ask > Thank > Report > Repeat\""
description: "What's Wrong with \"Ask > Thank > Report > Repeat\""
image: https://info.imarketsmart.com/hs-fs/file-3555669812-jpg/blog-files/istock_000041441090small-300x199.jpg
---

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# Marketsmart Blog

# What's Wrong with "Ask > Thank > Report > Repeat"

![Old Way or New Way](https://info.imarketsmart.com/hs-fs/file-3555669812-jpg/blog-files/istock_000041441090small-300x199.jpg?width=300&height=199&name=istock_000041441090small-300x199.jpg)My pal [Steven Screen](http://betterfundraisingcompany.com/) is one of the best fundraising copywriters in the U.S. Seriously! He and his friend [Jeff Brooks](http://www.futurefundraisingnow.com/) have a [great podcast called Fundraising Is Beautiful](http://www.fundraisingisbeautiful.com/). You might want to check it out.

One of the things they like to promote is their rule of thumb for effective fundraising:

**Ask > Thank > Report > Repeat**

 

I like this concept. It's smart! We all know that too many nonprofits just ""Ask > Ask > Ask. So, "Ask > Thank > Report > Repeat" is much better. But I think it's missing one very important additional element— *ENGAGEMENT*! Therefore, I think the following works better:

***Engage* > Ask > Thank > Report > Repeat**

**Valuable engagement opportunities will involve your supporters on a deep, emotional level. **

Here are just a few ideas to show you what I mean. You can provide:

- Offers to get involved (such as a chance to volunteer)
- Offers to participate in events (such as walks, rides, golf outings, galas)
- Offers to take a tour (of a hospital, for instance)
- Offers to watch a video
- Offers to download an eBook or infographic
- Offers to send a letter to Congress (for advocacy)
- Offers that give supporters a chance to tell their story (so they can explain why they care)
- Offers that give supporters a chance to give you their feedback (via a donor survey)
- Offers that give supporters a chance to meet you, your staff, your volunteers, or your leadership (face-to-face, via a webinar or a Google Hangout)
- And others offers... the list is endless

**Sadly, most fundraising is absent meaningful engagement because it's time-consuming.**

But, nowadays you can leverage technology to provide fantastic one-to-many engagements. Without engagement your relationship with your supporters will focus more on the transaction. Engagement will bring the transactional nature of donating up a level— to a serious, emotional relationship.

**What do you think?**

 

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**Posted by**Greg Warner

February 18, 2015

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