---
title: Too much talk about donor retention?
description: There's a lot of talk about donor retention these days. Don't get me wrong. Retention is important, very important! But it's really only one side of the..
image: https://info.imarketsmart.com/hs-fs/file-3555832657-png/blog-files/screen-shot-2015-10-16-at-1.45.52-pm-970x507.png
---

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# Marketsmart Blog

# Too much talk about donor retention?

There's a lot of talk about donor retention these days.

Don't get me wrong. Retention is important, very important! But it's really only one side of the *growth and profitability coin*. The other side is the **[80/20 Rule](http://imarketsmart.com/about-us/)** (Click [here](http://imarketsmart.com/about-us/) to learn more).

**Here's what I mean:**

[![Donor Retention Information](https://info.imarketsmart.com/hs-fs/file-3555832657-png/blog-files/screen-shot-2015-10-16-at-1.45.52-pm-970x507.png?width=970&height=507&name=screen-shot-2015-10-16-at-1.45.52-pm-970x507.png)](https://info.imarketsmart.com/hs-fs/file-3555832657-png/blog-files/screen-shot-2015-10-16-at-1.45.52-pm-970x507.png)**“More money can be raised by acquiring more donors. But more profit can only be made by retaining the donors you already have *and* securing more generous gifts.”**

— Penelope Burk

*President, Cygnus Applied Research, Inc.*  
 Author, Donor-Centered Fundraising and Donor-Centered Leadership

### Related Posts

[>> Proof that high-dollar donors are more loyal than low-dollar supporters](http://imarketsmart.com/proof-that-high-dollar-donors-are-more-loyal-than-low-dollar-supporters/)  
[>> Stop swapping your donor lists with other nonprofits](http://imarketsmart.com/stop-swopping-your-donor-lists-with-other-nonprofits/)

### Recommendations from blogs we follow

[>> Future Fundraising Now: The amazing facts con -- how it snares fundraisers](http://www.futurefundraisingnow.com/future-fundraising/2015/10/the-amazing-facts-con-how-it-snares-fundraisers.html?utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+FutureFundraisingNow+%28Future+Fundraising+Now%29)  
[>> Seth Godin's Blog: Non-profits and stories that matter  
](http://sethgodin.typepad.com/seths_blog/2015/05/non-profits-and-stories-that-matter.html)  
  

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**Posted by**Greg Warner

October 26, 2015

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